500 S 336th St #204, Federal Way, WA 98003 | Become a Caregiver

People love us. See what others are saying about us.

Comfort Keepers Elderly Care of Federal Way, WA's Mission

Back in 1998, Kim Sanchez and her parents, Jim and Pam Bianchi, were challenged and struggled as a family in crisis mode, to provide quality elderly care to Pam’s parents. As many Americans dealing with aging parents and their increasing care needs, Pam’s mom had Alzheimer’s and her dad was the main caregiver. Her dad then had a massive stroke, leaving him paralyzed on the left side and unable to speak. The family was thrown into a crisis situation and they didn’t really know what options were out there for them. The family really wanted to honor their parents’ wishes of remaining in their own home in Federal Way, WA, so for a few years, between 7 children and 20 grandchildren, they took shifts providing care in the home. Jim and Pam eventually moved into her parents’ so they could provide elderly care at home for them in their final year.


Jim, Pam and Kim learned quickly the immense responsibility it is to shoulder caring for our seniors. They looked back on their experience and thought to themselves, “if only we had a little extra help in the home, it would have made all the difference in the world.” This journey is what led Kim and Jim to the Comfort Keepers family. After years of wanting to start a business, they discovered Comfort Keepers and started their franchise in April of 2002, caring for seniors for over 13 years in Seattle, Burien, Seatac, Tukwila, Des Moines, Kent, Auburn and Federal Way, WA. In 2008, Jim and Pam retired and moved to Arizona. Kim Sanchez is the owner of the business now and covers the entire South King County region. They have built a solid reputation of providing the highest quality of elderly care to their clients.

This high quality of senior care has resulted in their office being honored as the "Best of Federal Way" for 2011, 2012, 2013, 2014, 2015, and 2017 by the Federal Way Mirror for "Adult In-Home Care."  For more information on the award, you can read more here.


Our Elderly Care Philosophy

Interactive Caregiving™ is based on four primary pillars, which Comfort Keepers In-Home Senior Care of Federal Way, WA leverage to care for, engage, and interact with our clients:

  1. An active senior mind promotes independence, better mental and physical health, happiness, and a longer life.
  2. A physically active senior maintains strength and independence, lessening or delaying the effects of aging.
  3. A well-nourished senior is more energetic, both physically and mentally.
  4. A safe senior lives in an environment that reduces the likelihood of accidents and promotes timely response when illness or accidents occur.

With our Interactive Caregiving approach, we are able to raise seniors’ quality of life to a much higher level than typical elderly care providers. 

Meet The Office Staff

Sheila, Teri, Judy, Abby, Kim and Deanna

We will help you determine the type of service most appropriate to your situation. Quality of life is central to our mission at Comfort Keepers Comfort Keepers In-Home Senior Care of Federal Way, WA.


Comfort Keepers provides in home care and senior care services to the following cities and neighborhoods in Washington:


Vet Fran
Franchise 500
World Class Franchise